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Shipping & Delivery

You can reach out to us at

We ship from Naperville, IL

We process orders twice a week (start and end of week).

Once processed, shipping time via USPS will vary, but approximately 5 days.

Contact us for discounts and shipping info on BULK orders.

Your items are delivered by your local postal service.

All items are shipped via USPS unless otherwise contacted for urgency or size.

Once you place an order with us and that order is shipped, you will receive a confirmation at the email address you submitted to us.

We try our best to provide the most amazing items at an affordable price for our customers. But sometimes, we might not get it right.

Before leaving negative reviews, we would love a chance to make it right – please email us at

We want to hear about that too!

Tag us on Instagram, send us an email, or leave a review!

Your feedback helps us provide the BEST items in our shop!

Oh yes! New with tag. They are made to look weathered and worn. Each hat features a vintage, distressed style.

Please note, because of the distressed wash, colors may not appear exactly as they do in the pictures.

Unfortunately, once an order has been shipped, any changes to the order cannot be made and it becomes the sole responsibility of the buyer.

Returns, Exchanges, and Refunds

Because of the universal fit of our hats and accessories, we DO NOT offer returns or exchanges BUT if there is a flaw or malfunction in your item, we PROMISE to take care of you.

Please reach out to us at and we will make it right.  

As soon as an order is placed on our website, our team packages and ships the item(s) to avoid delays in the shipping process.

However, you may email us at and if the order hasn't yet shipped, we can try to revise it. 

If you have received a damaged item, please let us know immediately and provide photos of the damaged item for replacement. We will make it right.

Send your request and photos to

Site Security

Our shop has been established as a certified Level 1 PCI DSS compliant online boutique through Shopify to make sure your data is safe. 

We will never sell your contact information; it is strictly used for the Shedid co. ONLY.